Your Privacy Matters

Privacy Policy

Learn how WishHapp collects, uses, and protects your information.

Last updated: January 2025

Introduction

Welcome to WishHapp, a product by FoxNi Tech. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our WhatsApp wish scheduling service. By using WishHapp, you agree to the practices described in this policy.

Information We Collect

When you use WishHapp to schedule automated WhatsApp wishes, we collect the following information:

Recipient name and WhatsApp group details
Scheduled date and time of the wish
Custom message content you create
Phone number used to link the bot with your account
Number of groups or recipients selected
Payment transaction information
Technical information such as device type, browser data, and IP address
Important: Payment information is processed securely by Razorpay and is not stored directly by WishHapp.

How We Use Your Information

We use the information we collect for the following purposes:

To schedule and deliver automated WhatsApp wishes at your specified date and time
To link the WhatsApp bot with your phone number for seamless delivery
To process secure payments through Razorpay
To manage scheduled events and send renewal reminders
To improve service reliability, performance, and user experience
To provide customer support and respond to your inquiries

WhatsApp Bot Interaction

WishHapp uses an automated WhatsApp bot to deliver your scheduled wishes. Here's how it works:

  • 1After scheduling and payment, you will receive the WishHapp bot number.
  • 2You must add the bot to your WhatsApp group or contact.
  • 3The bot will send your scheduled message at the exact date and time you selected.
  • 4The bot may automatically leave the group after successful delivery.

Payment Processing

All payments are processed securely through Razorpay, a trusted and PCI DSS compliant payment gateway.

WishHapp does not store your credit card, debit card, or banking information
All payment data is encrypted and handled according to Razorpay's security standards
Transaction details are stored only for order confirmation and support purposes

Data Storage and Security

Your data security is our top priority. We implement industry-standard security measures to protect your information.

Media Files

Deleted automatically after successful delivery

Message Content

Encrypted end-to-end through WhatsApp infrastructure

Payment Data

Processed and secured by Razorpay (PCI DSS compliant)

Personal Information

Stored securely with industry-standard encryption

All data is stored securely on protected servers with restricted access to authorized systems only.

Third Party Services

WishHapp relies on trusted third-party services to deliver our automated wish scheduling platform. These services may process limited data necessary for service delivery:

WhatsApp Business API

For automated message delivery to groups and contacts

Razorpay Payment Gateway

For secure payment processing and transaction management

Cloud Infrastructure Providers

For secure data storage and service hosting

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your Rights

You have the following rights regarding your personal data:

Access your personal data stored with us

Request correction of inaccurate information

Request deletion of your data (subject to legal obligations)

Opt-out of renewal reminders

Withdraw consent for data processing

Request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@wishhapp.in

Cookies and Analytics

WishHapp uses minimal cookies and analytics tools to enhance your experience and monitor site performance:

Essential Cookies: Required for basic website functionality and user authentication.

Analytics: Used to understand user behavior and improve service quality.

We do not use tracking cookies for advertising or sell your data to advertisers.

Legal Compliance

We may disclose your information when required by law or to protect our rights:

To comply with legal obligations, court orders, or government requests
To enforce our Terms and Conditions or other agreements
To protect the rights, property, or safety of WishHapp, our users, or others
To prevent fraud, security breaches, or technical issues

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to reach out to us:

Email Support

support@wishhapp.in

Business Name

WishHapp

A product by FoxNi Tech

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